At Hawaii Nails, we strive to provide the highest quality service in a welcoming and comfortable environment. To ensure a pleasant experience for all our clients, we kindly ask that you review and adhere to our general policies: -Appointments: We recommend scheduling appointments in advance to ensure availability. Walk-ins are welcome, but appointments take priority. -Cancellations: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee. -Arrival Time: Please arrive on time for your appointment. If you are running late, we may need to adjust your service to accommodate the next client. -Health & Safety: Your health and safety are our top priorities. We adhere to strict sanitation protocols and use only high-quality, sterilized tools. Please inform us of any health concerns or allergies before your service. -Children: For the safety and comfort of all our clients, we kindly ask that children be supervised at all times. Children under the age of 12 should be accompanied by an adult during their visit. -Payment: We accept various forms of payment, including cash and major credit/debit cards. Payment is due at the time of service. -Gratuity: Tips are appreciated but not required. If you would like to show your appreciation for excellent service, gratuities can be given directly to your technician. -Satisfaction: Your satisfaction is important to us. If you are not completely satisfied with your service, please let us know before leaving the salon, and we will do our best to address your concerns. Thank you for choosing Hawaii Nails. We look forward to serving you!